TERMS & CONDITIONS
UNI VIVAMUS LTD — Last Updated: 8 September 2026
1. About These Terms
These Terms and Conditions ("Terms") govern your use of the Uni Vivamus website at: https://www.uni-vivamus.com/
The Website is operated by UNI VIVAMUS LTD ("Uni Vivamus", "we", "us" or "our"). By accessing or using the Website, you agree to comply with these Terms. If you do not agree with these Terms, you should not use the Website. These Terms apply to visitors, prospective students, students, parents or guardians, and other users of the Website. Where you enter into a separate agreement with Uni Vivamus for a specific service, that agreement may contain additional terms. If there is a conflict, the specific service agreement will take precedence for that service.
2. Company Details
Company Name: UNI VIVAMUS LTD
Company Registration Number: 16578245
Registered Office: HQ3 The Quadrant, Coventry, England, CV1 2DY, United Kingdom
Email: admin@uni-vivamus.com
Telephone: +44 7466 685430
Website: https://www.uni-vivamus.com/
3. Our Services
Uni Vivamus is an education consultancy that provides information, guidance, and support to students considering higher education opportunities.
Our services may include:
• Educational guidance;
• Course and university information;
• Application support;
• Assistance with application documentation;
• Information regarding study opportunities;
• Guidance relating to university application procedures.
The precise services available may vary depending on the student's circumstances and the relevant educational institution.
4. Educational Information
We aim to provide accurate and useful educational information. However, university information can change frequently, including:
• Course availability and start dates;
• Entry and admission requirements;
• Tuition fees and funding arrangements;
• Course content, delivery methods, and study locations;
• Application deadlines.
Information published on our Website should therefore be treated as general guidance unless expressly stated otherwise. Where important, you should confirm information directly with the relevant university or education provider.
5. University Admission Decisions
Uni Vivamus does not make university admission decisions. Applications are assessed and decided entirely by the relevant university or education provider.
We therefore do not guarantee:
• Admission to a university or acceptance onto a particular course;
• Acceptance with particular qualifications or a specific start date;
• Student finance approval, visa approval, or immigration approval;
• A particular salary or career outcome.
Our role is strictly limited to providing information, guidance, and application support.
6. Information Provided by Students
You are responsible for ensuring that all information and documents you provide to Uni Vivamus are accurate, complete, and genuine.
You must not knowingly provide:
• False information or fraudulent documents;
• Altered documents or misleading qualifications;
• Information belonging to another person without appropriate authority.
Where we have reasonable concerns regarding the authenticity or accuracy of information provided, we may suspend or discontinue assistance with an application. We will not knowingly assist with fraudulent applications or the submission of false information.
7. Use of the Website
You may use the Website for lawful purposes only. You must not:
• Use the Website fraudulently or impersonate another person;
• Submit false or misleading information;
• Interfere with Website security, introduce viruses or malicious software, or attempt unauthorised access;
• Copy substantial parts of the Website without permission;
• Use automated systems to scrape Website content without permission;
• Infringe the intellectual property or privacy rights of others.
We may restrict access to the Website where reasonably necessary to protect the Website, our users, or our business.
8. Intellectual Property
Unless otherwise stated, the content and materials appearing on the Website belong to Uni Vivamus Ltd or are used with permission. This includes:
• The Uni Vivamus name, logos, and branding;
• Text, photographs, graphics, and videos;
• Website design and original educational materials.
You may view Website content for personal and non-commercial purposes. You must not reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission. Third-party trademarks and university logos remain the property of their respective owners.
9. Third-Party Websites
Our Website may contain links to third-party websites, including university websites, government websites, student finance services, and other educational resources.
These websites are operated independently from Uni Vivamus. We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites. You should review the relevant third party's own terms and privacy policy before using its services.
10. Website Availability
We aim to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be available, uninterrupted, error-free, or completely secure.
We may temporarily suspend access for maintenance, security, technical improvements, or circumstances outside our reasonable control.
11. Privacy
Personal information submitted through the Website is processed in accordance with our Privacy Policy. Our Privacy Policy explains how we collect, use, store, and share personal information in accordance with applicable UK data protection regulations.
12. Consumer Rights
Nothing in these Terms is intended to remove or restrict rights that cannot legally be excluded under UK consumer law. Consumer contracts must be fair and transparent. Terms that attempt to remove statutory rights or create an unfair balance may be unenforceable.
13. Cancellation of Services
Where applicable, consumers entering into a distance contract for services may have a statutory cancellation right.
Under the Consumer Contracts Regulations, the standard cancellation period for qualifying contracts is generally 14 days from the date of contract conclusion. Where you expressly request that a service begins during the cancellation period, additional statutory rules apply. Where a service has been fully performed following your express request and acknowledgment, statutory cancellation rights may cease to apply. Any specific cancellation or refund terms applicable to a paid service will be provided before or when the relevant contract is entered into.
14. Testimonials and Reviews
Where students provide testimonials or reviews, Uni Vivamus will not knowingly present fake or misleading reviews as genuine experiences. Where we request permission to publish a student's testimonial, we will explain how it will be used.
15. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful under UK law. This includes liability for:
• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Statutory rights that cannot legally be excluded.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or are outside our reasonable control.
16. Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including internet or telecommunications failures, cyber incidents, government action, changes in law, natural disasters, or failures of third-party service providers.
17. Changes to These Terms
We may update these Terms where reasonably necessary. The latest version will be published on the Website with a revised "Last Updated" date. Where a change materially affects an existing contractual relationship, we will provide appropriate notice required by law or by the applicable agreement.
18. Complaints & Governing Law
If you are dissatisfied with our services, you can make a complaint using the procedure described in our Complaints Policy. These Terms are governed by the laws of England and Wales. Subject to mandatory consumer rights, the courts of England and Wales shall have jurisdiction over disputes relating to these Terms.
19. Contact
UNI VIVAMUS LTD
HQ3 The Quadrant, Coventry, England, CV1 2DY, United Kingdom
Email: admin@uni-vivamus.com | Telephone: +44 7466 685430
PRIVACY POLICY
UNI VIVAMUS LTD — Last Updated: 8 September 2026
1. Introduction
Uni Vivamus Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal information when you interact with our website, request guidance, submit an application, or communicate with us. We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
UNI VIVAMUS LTD (Company Number: 16578245)
Registered Office: HQ3 The Quadrant, Coventry, England, CV1 2DY, United Kingdom
Email: admin@uni-vivamus.com | Telephone: +44 7466 685430
3. Information We May Collect
Depending on how you interact with us, we may collect:
• Identification Information: Full name, date of birth, nationality, gender (where relevant), and identity documents required for educational applications.
• Contact Information: Email address, telephone number, postal address, and correspondence history.
• Educational & Professional Information: Qualifications, educational history, transcripts, certificates, course/university preferences, application history, and relevant employment details.
• Communications: Records of emails, messages, notes, and call logs between you and Uni Vivamus.
• Technical Information: IP address, browser type, device type, operating system, pages visited, approximate location, and website interaction metrics.
4. How We Collect Information
We collect personal information:
• Directly from you via website forms, emails, phone calls, or application steps;
• From authorised representatives, recruitment partners, or educational agents;
• From universities or higher education providers;
• Automatically via website technologies such as cookies.
5. Why We Use Your Information & Lawful Bases
We process your personal data under the following legal bases:
Purpose: Providing educational guidance, managing applications, and communicating with universities
Lawful Basis: Contract or taking pre-contractual steps at your request
Purpose: Managing enquiries, improving services, protecting website security, and preventing fraud
Lawful Basis: Legitimate Interests
Purpose: Complying with regulatory obligations, financial reporting, and legal claims
Lawful Basis: Legal Obligation
Purpose: Direct marketing communications, non-essential cookies, or handling special category data
Lawful Basis: Consent (which can be withdrawn at any time)
6. Information Sharing
Where necessary to support your applications, we may share information with:
• Universities, colleges, higher education institutions, and application platforms (e.g., UCAS);
• Third-party technical service providers (e.g., email providers, CRM tools, cloud hosting, IT support);
• Legal, financial, or regulatory authorities where required by law.
Where third parties process data on our behalf, we ensure appropriate data protection agreements are in place.
7. International Transfers
If any service providers or education partners process personal data outside the UK, we ensure appropriate safeguards (such as UK International Data Transfer Agreements or Standard Contractual Clauses) are implemented to protect your data.
8. Special Category Data
Certain application processes may require information relating to health, disability, or support needs. We only process special category data where explicit consent is provided or where a specific legal condition under UK data protection law is met.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.
10. Your Data Protection Rights
Under UK data protection law, you have the right to:
• Access your personal data;
• Rectify inaccurate or incomplete data;
• Erase your personal data (the "right to be forgotten");
• Restrict or Object to the processing of your data;
• Data Portability (request transfer of your data);
• Withdraw Consent at any time where processing relies on consent.
You also have the right to raise a complaint with the UK data protection authority: Information Commissioner's Office (ICO) | Website: https://ico.org.uk/
11. Marketing
We may send you updates regarding educational opportunities or services if permitted by law or if you have consented. You can opt out at any time by contacting us at admin@uni-vivamus.com.
12. Contact Us
For privacy questions or to exercise your rights:
Email: admin@uni-vivamus.com | Telephone: +44 7466 685430
WEBSITE DISCLAIMER
UNI VIVAMUS LTD — Last Updated: 8 September 2026
1. General Educational Information
The information on the Uni Vivamus Website is provided for general guidance only. While we make every effort to maintain accuracy, course structures, admission policies, tuition fees, and entry requirements are set by independent institutions and are subject to change.
2. No Guarantee of Admission or Funding
• Uni Vivamus is an independent educational consultancy and does not make university admission or student finance decisions.
• We do not guarantee university admission, course acceptance, or specific start dates.
• We do not guarantee Student Finance approval, grant availability, or loan amounts.
• We do not offer legal or official immigration/visa advice. Students requiring immigration assistance must consult a qualified UK Solicitor or OISC-regulated adviser.
3. Limitation of Liability
Uni Vivamus accepts no liability for decisions made by external institutions, government bodies, or funding authorities, nor for losses arising from reliance on general information published on this Website.
COMPLAINTS POLICY
UNI VIVAMUS LTD — Last Updated: 8 September 2026
1. Our Commitment
Uni Vivamus aims to provide a transparent, professional, and supportive service. If you are unsatisfied with our service, we encourage you to inform us so we can investigate and address your concern.
2. How to File a Complaint
Please send your complaint via email to: admin@uni-vivamus.com
Please include:
• Your full name and contact details;
• Details of the service or application concerned;
• A summary of what went wrong and key dates;
• Your desired outcome.
3. Response Times
• Acknowledgement: Within 5 working days of receipt.
• Investigation & Formal Response: Within 15 working days. If additional time is required due to complexity, we will notify you with an updated timeline.
4. External Decisions Excluded
Please note that Uni Vivamus cannot process complaints regarding decisions made directly by external organisations (e.g., university rejection letters, UCAS technical faults, or UK Visas and Immigration decisions).
5. Contact Details
UNI VIVAMUS LTD
HQ3 The Quadrant, Coventry, England, CV1 2DY, United Kingdom
Email: admin@uni-vivamus.com | Telephone: +44 7466 685430